The Handbook of Program Management

The Handbook of Program Management outlines the differences between the roles of program and project managers, and gives program managers at all levels the techniques to put critical processes in place, as well as consistently integrate new technology and new people into these processes, thus producing superior products and services. The author, Dr. James Brown, an internationally recognized authority in program and project management, understands that establishing and maintaining processes that greatly reduce the chances of project failure is paramount to achieving the competitive edge in any company.

In this informative resource, Brown explains how to strike a crucial balance between operations and project implementations-the precise point where you must nurture repeatable success. He provides proven principles for establishing a successful program management culture that is supported by enthusiastic personnel and stakeholders, and shows you how to develop the attributes of an effective program manager, from having a vision and strategy for long-term improvement to assessing people and building relationships to analyzing a myriad of means for accomplishing program objectives. 288 pp.

You'll see how to:

• Make strategic program process decisions that positively impact your culture
• Build strong teams on multiple levels
• Manage risk in an environment of uncertainty
• Plan an effective program execution
• Readily adapt to changing business conditions and turn chaos into clarity
• Mentor and coach project managers in terms of stakeholder management

Table of Contents:

• Chapter One: Chaos to Clarity
• Chapter Two: Attributes of the Effective Program Manager
• Chapter Three: Stakeholder Management
• Chapter Four: Program Process Strategy
• Chapter Five: Program Execution Processes
• Chapter Six: Team Building at the Program Level
• Chapter Seven: Program Communication Processes
• Chapter Eight: Program Risk Management
• Chapter Nine: Portfolio Management Essentials
• Chapter Ten: Positive Program Outcomes