Facility Management is the ultimate guide for facility and design professionals
Item #: 290-0592-06
ISBN: 0-471-70059-2
ISBN13: 978-0-471-70059-3
Author: Edmond P. Rondeau, Robert K. Brown, Paul D. Lap Publisher: John Wiley & Sons Format: Hardcover
You may still order back-ordered items. This product is expected to ship after 09/22/2010.
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The most comprehensive guide to facility management is now fully revised
and extensively updated for the 21st century.
From the moment it was first published, Facility Management
became the ultimate reference for facility and design
professionals who want to create a productive workplace that
corresponds to the short- and long-term goals of their
corporation. This Second Edition of the facility manager's bible
provides complete, fully up-to-date information and guidance on
the evolving facility management profession that will help
facility professionals and their service providers meet and
exceed these goals.
Among this guidebook's outstanding features are its hands-on
approach and the use of relevant exhibits including samples,
policies, procedures, and forms. It provides practical guidance
on a host of issues, including annual, long-range, and strategic
planning; financial forecasting; real estate considerations;
architectural and engineering planning and design; interior
programming and space consideration; construction and renovation
work; and much more.
Featuring an extensive amount of new and revised information,
this new edition covers all of the very latest developments in
the field, including:
A major section on facility management information
technology-telecommunications, computer integration, safety
and security, disaster avoidance and recovery, and more
More in-depth information on benchmarking and outsourcing
Extensive reviews of the latest industry trends
Revised coverage of strategic planning, budgeting, and
maintenance and operations issues
A glossary that includes terminology developed over the
past decade
Facility Management, Second Edition is the complete, one-stop
resource for facility professionals, architects, service
providers, corporate real estate professionals, and educators.
It is also an important introduction for young professionals and
students considering a future in the industry. 624 pp.
Facility Management, 2nd Edition - Table of Contents:
An Overview of Facility Management
Definitions
Organizational and Human Resources Issues
Ethics
The Facility Management Mission
You are Your Customer
Negotiation Strategies
Total Quality Management (TQM)
Americans with Disabilities Act (ADA)
Conclusion
Long-Range and Annual Facility Planning
Long-Range Facility Planning Process
Strategic Facility Management Functions
Synchronizing Corporate Planning and Corporate Facility Management
Strategic Planning
Annual Operating Plan
The Long-Range Plan
Sample: Corporate Facilities Procedures
Strategic Real Estate and Facility Planning
Strategic Corporate Facility Management Information
Disposition of Assets
Conclusion
Facility Financial Forecasting and Management
Annual Operating Plan
Long-Range Plan
Appropriation Request
Trend and Ratio Analyses
Capital Budgeting Evaluation
Present-Value Model
Risk Analysis Models
Investment Value Approach
Financial and facility Alternatives
Capital Project Tracking
Capital Project Tracking System Process and Sequence
Disposing of Assets
Outsourcing
Conclusion
Real Estate Considerations, Analysis, and Planning
Responsibilities and Objectives of the Real Estate Function
Best Practices in Corporate Real Estate Management
Issues for Review and Analysis
Real Estate and Facility Inventory
Determining Your Customer's Requirements
Lease Property: Negotiating Checklist
Sample Lease: Proposal Letter
Sample Purchase: Letter of Intent
Site Criteria Considerations
Selecting a Real Estate Broker
Sample Sales Agency Agreement
Principal Analytical and Transactional Activities
The Process of Acquisition
Your Site Evaluation Criteria
Your Customer's Site Evaluation Criteria
Environmental and Due Diligence Issues
Sample Property Environmental Executive Summary
Legal Document Review Process
Lease Agreement Sample for ABC Company
Conclusion
Architectural and Engineering Planning and Design
Design Requirements and Layout
LEED: Leadership in Energy and Environmental Design
Design Firm Selection Process
Suggestions for Selecting a Design Firm
Sample: Request for Proposal for Architectural Consulting Services
Programming and Design
Budgeting
Contract Documents
Bidding
Closing and Costs
Building Programming and Design Illustrated
Campus and High-Rise Office Concepts
Conclusion
Interior Programming and Space Planning
Space and Furnishing Standards
Sample: ABC Company Furnishing Standards
National Purchasing Contracts
Space Programming Illustrated
Alternative Project Delivery Systems
Ergonomic and Life Safety Issues
Additional Planning and Design Requirements-Current Trends
Facility! Management Information System
Work Environment Trends
Conclusion
Construction and Renovation Work
Capital and Churn Projects
Permits
Reviewing and Awarding the Construction Contract
Sample: Bid Announcement
Sample: Contract Agreement for Construction
Preconstruction Meeting
Construction
Project Costs
Certificate of Occupancy and Punch List
Owner-Furnished Items
Relocation
Sample: Relocation and Moving Proposal
Sample: Relocation Instructions Memorandum
Build-to-Suit Concerns (Turnkey Acquisition)
Sample: Request for Proposal for a Build-to-Suit
New Paradigms
Private Funding Initiatives
Conclusion
Maintenance and Operations
The Importance of Maintenance and Operations
Predictive maintenance
Goals of Maintenance and Operations
Maintenance and Operations Alternatives
The Facility Maintenance Management Function
Management Planning Process
Sample: Outsourcing Maintenance Services Request for Proposal Guidelines and Statement of Work
Managing the Physical Asset
Intracompany and Customer Relations
Financial Reporting and Controls
Administrative Responsibilities
Marketing and Leasing
Conclusion
General Administrative and Technology Services
Security and Safety
Disaster Avoidance and Recovery
Records Management
Furnishings and Equipment Inventory
Mail and Copy Center Services
Audio/Visual Equipment Services
Conference Room Scheduling
Food and Beverage Service
Recycling and Confidential Destruction Services
Technology
Telecommunications and Computer Integration
Conclusion
Successful Facility Management
Hands-On Experience
Education
Integrated Asset Management
Government and Legislative Trends
Technological Changes
Communication and Leadership
Moving Toward the Future
Traditions
From Now Toward the Future
The Future of Facility Management
Conclusion
Glossary of Facility Management Definitions and Buzz Words
Facility Management, 2nd Edition
