Downloadable products are sold in an electronic format and will not be physically shipped. Instead, they are downloaded over the Internet from our servers to your local computer. You can purchase downloads and regular products in the same shopping cart. There are no shipping fees associated with downloadable products; however, if you purchase additional items that do not qualify for free ground shipping, you will incur shipping charges on those items only.
Download products are not returnable and non-refundable under any circumstance.
If you have further questions about downloading products please contact Customer Service 888-264-2665 Monday through Friday 6:00 am to 5:00 pm PST.