Item #: 350-0167-03
Author: Dennis J. Rourke
Publisher: NAHB
ISBN:00167
Format: Paperback
Your Price: $29.95
In Stock
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Managing Your Most Difficult Customers Item #: 350-0167-03 Author: Dennis J. Rourke Publisher: NAHB ISBN:00167 Format: Paperback Your Price: $29.95 In Stock |
An important reference for contractors and buildersGood customer care means happier customers and increased referrals. It's now easier than ever for disgruntled homeowners to voice their discontent. Stop bad press before it starts by making every employee accountable for good customer care. Learn how to make every customer a happy customer with this great new book. 130 pp. |
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