Construction Book Express and our suppliers are dedicated to providing quality products to our customers. We stand behind our commitment to quality with a satisfaction guarantee on every purchase*. If, for any reason, a customer is not satisfied with a product, they may return it within 30 days of the date purchased for a refund of the purchase price of the product(s). Returned merchandise must be in its original box, in new condition and include all instructions, and the invoice or packing slip.
*Exceptions: Videos/DVDs, audiotapes and software products (once opened), forms, documents, reports and downloads are not returnable.
Business letters for the construction industry provides over 100 professionally-written model letters for virtually every situation. Nothing puts your business in the best possible light more effectively than a well-written letter. You'll use these letters over and over again to resolve disputes, win new clients, clarify proposals, coordinate with architect, subcontractors, owners, and insurers, schedule meetings and inspections, respond to complaints, and much more! Plus it comes with a CD-Rom featuring all letters in Microsoft Word format.
Here's just a glimpse of what you'll find inside:
Letters responding to threats of legal action
Letters of commendation to workers
Apologies for defective or delayed work
Justifications of change orders and price increases